Niagara Airbus Reservations

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Company Profile

        Thank you for your interest in Niagara Airbus, where you can "Leave the Hassle to Us".

        Today, we’re still a growing operation in the Niagara Region of Canada and in the Niagara Falls/Buffalo area of New York State, USA. We’re also a growing team, with excess of 80 units, ranging in size from Lincoln Town Cars to 36 passenger Luxury Mini Coaches.

        Our business consists of shuttling people door to door to and from the Toronto and Buffalo airports. The company also provides extensive charter and sightseeing services for tourists to the Niagara Region, and in the city of Toronto. Our facilities are located on 2 acres in Niagara Falls, Ontario, Canada. The company operates 365 days per year, 24 hours a day, 7 days per week.

        As a Niagara Airbus client, you’ll receive the best of both worlds, including a proven team of organized professionals and the hassle free convenience of knowing you’ll be delivered "on time, guaranteed." That’s why we’re known by our trademark "Leave the Hassle to Us". You’ll also benefit from our quality service, the kind that brings our customers back, time and time again.

        As a Niagara Airbus customer, your request is what is heard, and a satisfied customer is what we like best. Our profile is intended to help you understand the way we do things at Niagara Airbus. We hope our services are of interest to you, because we think our service is a testament to that fact.

MARKET AREA

Buffalo and Niagara Falls New York to the Niagara Region or to the Toronto Airport. Also Niagara Region to and from Toronto or Buffalo Airport, and unlimited for a privately chartered trip.

COMMITMENT TO VALUE

        Pick up is at the customer’s convenience, tailored to ensure you make your flight.
        Door to door service.
        Courteous, professional drivers.
        Arrival is in comfort with our fleet of new, luxuriously equipped fleet.
        We are "On time guaranteed".
        Our computerized reservations system allows for accurate, up to date information: no worries.
        Leave the hassle to us! You travel worry free.
        Safety is our first priority, and we have on staff a fully qualified safety coordinator.

OUR SERVICES

Niagara Airbus provides ground transportation to and from Toronto and Buffalo International airports, sightseeing tours to Niagara Falls, Niagara-On-The-Lake, Toronto and Niagara Winery Tours. We also provide individual and group charters, exclusive VIP service, taxi service and a parcel service.

OUR FLEET

The pride of Niagara Airbus is the pristinely cared for fleet of 4-passenger Luxury Towncars, Stretch Limousines, (1 black 6-passenger, 1 white 6-passenger, and 1 white 8- passenger), 10 passenger Executive Vans, and 17- to 36-passenger Luxury Mini Coaches.

PERSONNEL

THOMAS R. CLOSE – President
        Tom is a graduate of the University of Waterloo with a degree in mathematics. Tom joined the firm of Clarkson and Gordon (now Ernst & Young) in 1969 where he obtained his chartered accountants degree. In 1974, Tom joined the firm of Martin, Tilley & Co. (now Demers, Hutson & Co.) where he became a partner until 1988 when he joined the Towles in the inception of Niagara Airbus Inc. Throughout his career in public practice, Tom advised numerous companies in the transportation industry.
PAUL MOUNTAIN – Vice President
        Paul obtained his experience with Robert Q. Airbus in London Ontario. Paul was General Manager of that company and was vital to its growth from 1 to 30 vans. Paul joined Niagara Airbus in 1988.
        Paul is active at the Toronto and Buffalo Airports where he has become familiar with the various operating personnel and authorities. These connections and relationships are key factors on operating efficiency within the industry.

SAFETY PERSONNEL

Niagara Airbus Inc. has its own full time safety coordinator and ongoing safety program. The program not only consists of training but also includes a continual review of various drivers and routes. This ensures we operate safely and professionally.

DRIVERS

Our professional, fully licensed and security cleared drivers are paid hourly plus incentives. This ensures no driver has to Cow Boy Drive due to flat rate pay. Our customer satisfaction is largely due to our courteous and safety minded drivers.

MAINTENANCE

Our company has a fully qualified maintenance staff. Our mechanics always give a complete check of any unit, regardless of whether the unit is in for a major or minor item. Further, there is a systematic checkup on all units at predetermined mileage and dates. This has resulted in very few breakdowns, an expansion of the useful life of the equipment, even older units looking new, and excellent advertising when the units are on the roads.

OFFICE

Our office is staffed with forward thinking, highly qualified professionals. The timeless accuracy and relevancy of information produced by our office has allowed us to take advantage of situations where our competitors were left in the starting blocks. Our staff has implemented a sophisticated computer system that enables continuous up-to-the-minute monitoring of all information. It also enables the continual refinement of projected sixty months of operations.

COMPANY CONTACTS

Paul Mountain
         -Executive Vice President
Jeanette Folsom
         -Controller
Janice Arcaro
         -Operations Manager
Ed Morrison
         -Driver&Safety Manager

        Get those questions answered fast by visiting our Frequently Asked Questions page.

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